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The General Store

General Summary

The store greeter will greet each customer as they enter the store and provide assistance with product and service location in the store.  They will also help to ensure the parking lot and entrance are clean and safe at all times.  They will also help to monitor possible loss prevention concerns at the entrance.   


Essential Duties and Responsibilities

  • Customer Service
  • Provide positive representation of store.
  • Proactively assist customers in solving problems.
  • Direct customers entering the store to the proper location of where they need to shop.
  • Greet customers that are entering the store and thank them when they are exiting.
  • Provide a friendly, outgoing demeanor; work well with customers as well as associates.
  • Ensure all calls and pages are answered promptly, courteously and effectively.
  • Ensure all customers with back packs or large bags are provided a locker and key for them.
  • Promote our Knife Sharpening service.
  • Possess knowledge of store layout and location of products.
  • Store Operations
  • Ensure a positive, professional and safe work environment for all associates.
  • Follow all practices, policies and procedures necessary to manage inventory shrink. Watch customers that are coming in or approaching the entrance to leave the store that are possible shoplifters and work with management and asset protection for assistance.
  • Assist with the daily maintenance, orderliness and cleanliness of the entrance and parking.
  • Retrieve shopping carts often from the parking lot to keep our cart corrals full.
  • Follow the EAS (Electronic Article Surveillance) activation / deactivation procedures.
  • Follow all safety policies and procedures.
  • Store Support Operations
  • Follow all Loss Prevention policies and procedures  
  • Training of Associates
  • Must stay current on all training goals set by the manager.
  • Leadership
  • Other tasks as requested


  • Education/Training
  • High School or GED equivalent required;
  • Experience
  • None needed.
  • Physical Demands
  • Standing, walking, lifting (up to 50 lbs.) and climbing.

Locally Owned Since 1946

The General Store has been around since 1946. What was once a small surplus store is now the best department store in Spokane, WA, and it is still locally owned by the same family. In addition to being an ACE Hardware store, The General Store has an amazing Clothing department with top brands, an Automotive department that has a full line of custom and replacement parts for imports and domestics vehicles, a Sporting Goods department with a huge section of products for fishing, hunting, and all outdoor activities, and the largest Toy department in Eastern Washington.

In 2012, our 2nd store on N. Argonne Rd. was added which consists of a full-size Ace Hardware store, sporting goods, marine and RV, and one of the best fishing departments in the area. 

October, 2022, our new Liberty Lake opened which consists of a full-size Ace Hardware store, marine and RV supplies, fishing tackle, and a small sporting goods department to compliment the activities of the local community.

Job Type

  • Part-time