SMALL ENGINE MECHANIC
The General Store Outpost Liberty Lake
GENERAL SUMMARY
The General Store is looking for a small engine mechanic to join our team. Must have a passion for small engine repair and working with customers to satisfy their needs.
JOB TYPE
We are seeking a skilled Small Engine Mechanic to join our team. The ideal candidate will have experience diagnosing, repairing, and maintaining a variety of small engine equipment, including lawn mowers, chain saws, and other power equipment. The Small Engine Mechanic will work in a fast-paced environment, performing a variety of tasks to ensure customer satisfaction.
Job Type: Full-time
Pay: $20.00 per hour
Schedule:8 hour day shift
ESSENTIAL DUTIES & RESPONSIBILITIES
Promotes and sells products and/or services to meet customer needs
Diagnose and repair small engine equipment, including lawn mowers, chain saws, and other power equipment.
Perform routine maintenance, such as oil changes, spark plug replacements, and air filter replacements.
Troubleshoot equipment problems and provide accurate and timely solutions.
Keep accurate records of all repairs and maintenance performed, including parts used and labor hours.
Inspect and test equipment to ensure proper operation and safety.
Communicate with customers to explain repairs and maintenance needs and provide estimates for services.
Provide excellent customer service and ensure customer satisfaction with all repairs and maintenance performed.
Keep work area clean and organized.
Adhere to safety guidelines and regulations at all times.
Assists with preparing and maintaining merchandise displays
Assists in keeping parts department clean and orderly
Follows up on shortages and expedites issues by reporting to the manager
Customer Service
Provide positive representation of store.
Proactively assist customers in solving problems.
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Work to resolve problems with the customer and have store’s best interest taken into consideration.
BENEFITS
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
QUALIFICATIONS
High school diploma or equivalent required.
Formal training in small engine repair preferred.
2-3 years of experience in small engine repair or a related field.
Knowledge of lawn mowers, chain saws, and other power equipment.
Strong mechanical aptitude and troubleshooting skills.
Ability to read and interpret technical manuals and schematics.
Strong attention to detail and organizational skills.
Excellent communication and interpersonal skills, with the ability to explain repairs and maintenance needs to customers.
WORKING CONDITIONS
Ability to commute/relocate
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We have 3 stores in Spokane county. Travel to the other 3 stores may be required as we are in the process of setting up small engine repair for all 3 stores. The home store will be Liberty Lake. The other 2 stores are 1330 N. Argonne Road and our main store, 2424 N. Division St.
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LOCALLY OWNED SINCE 1946
The General Store has been around since 1946. What was once a small surplus store is now the best department store in Spokane, WA, and it is still locally owned by the same family. In addition to being an ACE Hardware store, The General Store has an amazing Clothing department with top brands, an Automotive department that has a full line of custom and replacement parts for imports and domestics vehicles, a Sporting Goods department with a huge section of products for fishing, hunting, and all outdoor activities, and the largest Toy department in Eastern Washington.
In 2012, our 2nd store on N. Argonne Rd. was added which consists of a full-size Ace Hardware store, sporting goods, marine and RV, and one of the best fishing departments in the area.
November of 2022, we opened our new Liberty Lake store which consists of a full-size Ace Hardware store, marine and RV supplies, fishing tackle, and a small sporting goods department to compliment the activities of the local community.